Accessibility

We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on https://www.thestamfordhotel.com/ regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software.

To ensure this, The Stamford Hotel is committed to compliance with Level AA success criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1), an international standard measure of accessibility success. Our website and digital marketing has been developed after carefully parsing these particular guidelines and is continuously being enhanced to make our technology more accessible and user-friendly.

We have tested our hotel’s website to ensure that we meet or exceed Level AA checkpoints of the WCAG 2.1 Standard.

Our hotel website allows visitors to search for accessibility featured guest rooms with ease and details our property’s accessibility features on our Hotel Overview page which can be found here: Click Here

Our hotel has the appropriate policies, best practices, and procedures in place to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms.

As part of our reservation processes, we:

1. Modify our policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms

2. Identify and describe accessible features at our place of lodging and guest rooms offered through our reservations system in enough detail to reasonably permit individuals with disabilities to assess independently whether a given place of lodging or guest room meets his/her accessibility needs

3. Ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented and the accessible room requested is the only remaining room of that type

4. Reserve, upon request, accessible guest rooms or specific types of guest rooms and ensure that the guest rooms requested are blocked and removed from all reservations systems

5. Guarantee that the specific accessible guest room reserved through our reservations system is held for the reserving guest, regardless of whether a specific room is held in response to reservations made by others.

If you require any assistance with booking your reservation, please contact us directly via email, phone, or social media, which you will find on our Contact Us page.

If you have any questions or would like to report any issues related to the accessibility features of our hotel’s website, please contact us at info@thestamfordhotel.com

You can learn more about W3C’s Web Accessibility Initiative (WAI) HERE

Our Hotel Offers The Following Accessibility Features

Property Accessibility Features

• 32 Inch Wide Openings to Common Areas

• Accessibility Equipment for The Deaf

• Accessible Business Center

• Accessible Elevator

• Accessible Entrance to Restaurant

• Accessible Guest Rooms with 32 Inch Wide Openings

• Accessible Meeting Rooms

• Accessible Pool Entrance

• Accessible Public Restroom

• Accessible Registration Check-in Counters/Other Counters Serving Guests Have A Lowered Portion No More Than 36" High or Has A Folding Shelf At 36" High To Allow Persons Who Use Wheelchair

• Accessible Routes To Fire Exits

• ADA Accessible Guest Room

• ADA Compliant Elevator

• All areas of the hotel are accessible by wheelchair – including a wheelchair accessible route from the accessible parking spaces to the facility’s front entrance and to the key areas of the facility

• All doorways to and within Accessible Guest Rooms are Wheelchair Accessible

• All hallways and corridors free of any steps or abrupt vertical level changes

• All sidewalks and walkways free of any objects that pose a hazard to persons with low vision

• Areas of Rescue Assistance

• Braille Signage throughout property

• Dining Facilities Accessible

• Door hardware (lever, pull, panic bar, etc.) usable with one hand, without tight grasping, pinching or twisting of the wrist

• Fire alarms in the hotel have a visual alarm strobe light

• Fitness Area Entrance and Paths Between Equipment Accessible

• Ground Floor Hotel Entrance

• Hotel corridors a minimum of 36” wide

• Hotel Provides Proper Number of Accessible Guest Rooms Stipulated by ADA

• Hotel Provides Proper Number of Accessible Parking Spots Including Van Accessible Spots Stipulated by ADA

• Key card reader positioned so persons who use wheelchairs may approach and operate the opener

• No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible guest rooms and common areas

• No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and entrance

• No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and guest room entry

• On-Site Designated Accessible Parking

• People in Need of Accessible Features Can Book Accessible Rooms During The Same Time and Terms That Others Can Reserve Rooms

• Pool Entrance and Area Accessible

• Registration Desk, Lobby, Guest Rooms, and Exterior/Interior Amenities are Accessible From The Public Sidewalk

• Roll-in ADA showers available

• Self-Operating ADA Pool Lift

• Service Animals Allowed At No Additional Charge

• Signs on The Property Include Braille are Easy to Read and Free From Reflective Material

• Staff Has Access to Information About Guest Rooms

• Staff is Trained to Offer Assistance to Ensure Accessibility

• Van Accessible Parking

• WCAG Level 2.1 Website

• Wheelchair Accessibility Throughout Guest Room and Guest Bathroom per ADA Standards

• Wheelchair Accessible per ADA Standards

• Wheelchair Accessible Route From The Accessible Parking Space To The Facility’s Entrance, Registration Desk, Guest Room, and Exterior/Interior Amenities

• Hotel Provides Proper Number of Accessible Guest Rooms Stipulated by ADA

Guest Room Accessibility Features

• Wheelchair Accessible Guestroom Door Entrance, Bathroom Door Entrance, Interior Doors Per ADA Standards That Allow At Least 32" Clear Passage Width So Persons Who Use Wheelchairs, Crutches, And Other Mobility Aids Can Visit Or Stay; In Addition, Door hardware (Levers, Pulls, Panic Bars, Etc.) On All Entry Doors To Accessible Guestrooms And Other Passage Doors Within The Room Are Usable With One Hand Without Tight Grasping, Pinching, Or Twisting Of The Wrist

• Service Animals Allowed

• Lowered Counter Height

• Accessible Power Outlets

• Hearing Impaired Light Alerts with Kit

• Light/Lamp Controls are Push Button

• Lower Level Individual Thermostat

• Lowered Closet Bars and Shelving

• Strobe Lights

• Visual Door Knocker

• Shaker Alarm Clock

• Visual Alarm Equipped

• Closed Captioning Television

• 36" or More Accessible Path of Travel Around and Between Beds Per ADA Standards

• Multi-Level Door Viewers

• Closet Bars and/or Shelving Lowered

• Drapery Control with a 36” Clear Path Within Reach & Lowered Wands

• Lowered, Individual Thermostat Control

• Push Button Light/Lamp Control-Type

• Hearing Impaired Light Alerts – Free Portable Equipment Provided by Hotel

• Table/Desk Height Accessible with Knee Space 27” (width) and 34" (height)

• At Least (1) Power Outlet with a Clear Space in Front, 15” from Ground

• Power Outlets within 4” of Telephone

• Communication Kits Available with TTY Machine, Strobe Light, & Visual Door Knocker

• Visual Alarm – Free Portable Equipment Provided by Hotel

• Telephone with Visual Call Alert – Free Portable Equipment Provided by Hotel

• Wheelchair Accessible Route in Room

• Telephone with Volume Control

• Auxiliary visual alarms, notification devices and telephone accommodations

• Door hardware on all entry doors to accessible guestrooms and other passage doors within the room usable with one hand

• Drapery wands and controls on fixed lamps and HVAC units easily operable with one hand

Bathroom Accessibility Features

• Grab Bars in Shower with a Shower Seat

• Hand-Held Shower Wand with Shutoff Valve and Temperature Regulator With At Least A 60" Long Hose Provided So Persons Who Bathe From A Seated Position May Wash And Rinse With The Directional Spray

• Low-Level Towel Hooks, Racks, or Bars Placed Within 54" Of The Floor For Side Approach Or 48" Of The Floor For Forward Approach So Persons Who Use Wheelchairs Can Approach And Use The Towel Racks

• Lower Mirrors

• Removable Shower Head

• Roll-In Shower That Is Free Of Curbs Or Lips At The Shower Floor Thus Allowing Wheelchair Approach And Transfer Onto The Folding Shower Seat; in addition, Free Of Doors That Would Impede Wheelchair Transfer Onto The Seat, Horizontal Grab Bar On The Wall Opposite The Seat For Stabilization And Aid In Maneuvering While In A Shower Wheelchair, Faucet Controls And Shower Wand Positioned On The Wall Along The Side Of The Shower Seat So They Are Operable From The Folding Shower Seat or From The Shower Wheelchair, Roll-in Shower Has A Securely Fastened Folding Seat At 17"-19" Above The Floor Onto Which Persons Who Use Wheelchairs May Transfer To Shower

• Shower Seat

• Lowered Towel Hooks, Racks, or Bars Placed Within 54" Of The Floor For Side Approach Or 48" Of The Floor For Forward Approach So Persons Who Use Wheelchairs Can Approach And Use The Towel Racks

• Toilet Grab Bars Per ADA Standards

• Drain and Water Pipes Under Sink are Insulated

• Faucet that is easily operable with hardware that is (i.e.: levers, wrist blades, single arm, etc.) usable with one hand

• Bathroom floors in the accessible guestrooms slip-resistant

• Wheelchair Accessible Bathroom Facilities

• Wheelchair Accessible Sink That Is No More Than 34" High With At Least 29" High Clearance Under The Front Edge To Allow Persons Who Use Wheelchairs To Pull Under The Lavatory And Use The Faucet Hardware Per ADA Standards. Faucet That Is Easily Operable (i.e.: Levers, Wrist blades, Single Arm, Etc.) And Usable With One Hand, Without Tight Grasping, Pinching, or Twisting of The Wrist

• Wheelchair Accessible Raised Toilet Per ADA Standards Including Toilet Seat Between 17"-19" Above The Floor; In Addition, Toilet Is Centered 18" From The Adjacent Side Wall, Which Is The Distance That Will Permit A Person With A Mobility Impairment To Use The Grab Bars. Accessible Toilet Have A Horizontal Grab Bar On The Adjacent Side wall That Is At Least 40" Long and Between 33"-36" Above The Floor For Stabilization and Assistance During Transfer From A Wheelchair; in addtion, A Horizontal Grab Bar On The Wall Behind The Toilet That Is At Least 36" Long and Between 33"-36" Above The Floor For Stabilization and Assistance During Transfer From A Wheelchair

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